Top 8 Commercial Garage Door Issues & Expert Fixes

Sep 30, 2022

Commercial garage doors play a vital role in the smooth operation of many different types of businesses. However, even the best doors can experience garage door issues over time, affecting security and efficiency. While these doors are built to withstand daily use, even high-quality systems can develop problems over time. Understanding the most common garage door issues can help you maintain safety, reduce downtime, and extend the lifespan of your doors.

Commercial garage door issues including broken springs, misaligned tracks, and damaged rollers being repaired by The Garage Door Guy Corp

8 Common Commercial Garage Door Issues and How to Fix Them

1. Torsion Spring Issues

Torsion spring problems are one of the primary garage door issues that can prevent your door from operating safely. If your door is not opening properly, is crooked, or fails to stay up, your torsion springs may need replacement. Warning: attempting this repair yourself is extremely dangerous. Contact a professional for safe replacement.

Common symptoms:

  • Garage door won’t stay open
  • Uneven or crooked door movement
  • Loud popping sounds during operation

2. Remote Control and Opener Problems

Remote control failures are another common type of garage door issues, but these are usually easy to resolve with minor troubleshooting

  • Dead batteries or unprogrammed remotes
  • Faulty control panels
  • Motor overheating

Until repaired, use the interior control button or manual operation.

3. Damaged Sections or Panels

Impacts from vehicles or equipment can damage door panels. While individual panels can be replaced, consider whether a full door replacement may save long-term maintenance costs and provide warranty coverage.

4. Worn or Damaged Rollers

Rollers can develop rust, debris buildup, or misalignment, causing noisy or sluggish operation. Regular cleaning and lubrication with a silicone-based product is crucial. Professional servicing is recommended for worn rollers.

5. Worn or Broken Cables

Cables endure significant stress due to heavy door weight. Frayed or broken cables can cause doors to close too fast, stop abruptly, or go off-track. Always call a professional for cable replacement.

6. Misaligned Tracks

Bent, loose, or misaligned tracks can prevent your door from operating smoothly. Misalignment may result from accidental impact, loose hardware, or improper installation. Inspect regularly to avoid off-track incidents.

7. Faulty Sensors and Safety Devices

Photo-eye sensors can be blocked by debris or misaligned, causing doors to stop or reverse unexpectedly. This is a common issue with safety mechanisms in commercial doors.

8. Lack of Lubrication

Dry components including rollers, hinges, and springs wear out faster. Regular lubrication keeps your door quiet and functional while preventing early wear.

Other Common Garage Door Issues

  • Panel damage
  • Door goes off-track
  • Loose hardware
  • Improper sealing or drafts
  • Malfunctioning rollers
  • Door changes direction before closing

For a comprehensive guide to commercial garage door repair and installation, visit The Garage Door Guy Corp Residential & Commercial Services.

Mechanical and Structural Issues

  • Broken springs and worn cables: Snap or fray over time, posing safety hazards.
  • Misaligned tracks: Can cause doors to stick, operate noisily, or go off-track.
  • Damaged rollers: Lead to sluggish operation; clean and lubricate regularly.
  • Damaged panels: Often result from impacts, requiring repair or replacement.

Operator and Electronic Issues

  • Malfunctioning openers: Motors, limit switches, chains/belts can fail.
  • Faulty sensors: Obstructed or misaligned photo eyes can stop door operation.
  • Electronic access control problems: Remotes may need batteries or reprogramming.

Preventative Maintenance Tips

  • Keep tracks clean and lubricated
  • Inspect cables, springs, and rollers regularly
  • Check alignment and hardware
  • Schedule professional servicing for high-traffic commercial doors

Expert Answers to Common Garage Door Issues

Q: What is the most common problem with garage doors?
A: Broken springs, worn cables, and misaligned tracks are the most frequent issues.

Q: How long does a commercial garage door last?
A: Typically 15–25 years, depending on usage, maintenance, and environmental conditions.

Q: What is a problem to look for on a typical sectional garage door?
A: Check for panel damage, uneven door movement, and worn rollers.

Q: How to troubleshoot garage door problems?
A: Inspect torsion springs, cables, rollers, sensors, and opener functionality. Ensure proper lubrication and track alignment.

Q: How to fix a sliding door that keeps coming off the track?
A: Ensure tracks are clean, straight, and properly lubricated. Misaligned or damaged tracks require professional adjustment.

Choosing the Perfect Commercial Garage Door for Your Company

Well, you’re in luck! Our team of experts can help you find the perfect garage door for your business. At The Garage Door Guy Corp, our team of experienced professionals is here to provide you with friendly service and to help with all of your commercial garage door needs. 

We proudly serve businesses across Arkansas, including:

Contact us at (501)412-2475 to schedule your appointment for your residential or commercial property today!